Beijing Soske Technology Development Co., Ltd. 北京索斯克科技开发有限公司

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Frequently Asked Questions (FAQ)

Quickly resolve common usage and troubleshooting issues for you?

How long does the firmware upgrade take?

Under normal circumstances, the firmware upgrade process takes 2–5 minutes.
After the upgrade is complete, the device will automatically reboot and enter normal operating mode.
Please do not perform any operations during the upgrade.

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Will the device parameters be restored to factory settings after firmware upgrade?

Why can’t the device recognize the firmware upgrade file?

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Why can’t the device recognize the firmware upgrade file?

Beijing Soske Technology Development Co., Ltd.

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Our website uses cookies and similar technologies to personalize the advertising shown to you and to help you get the best experience on our website. For more information, see our Privacy & Cookie Policy

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Our website uses cookies and similar technologies to personalize the advertising shown to you and to help you get the best experience on our website. For more information, see our Privacy & Cookie Policy

These cookies are necessary for basic functions such as payment. Standard cookies cannot be turned off and do not store any of your information.

These cookies collect information, such as how many people are using our site or which pages are popular, to help us improve the customer experience. Turning these cookies off will mean we can't collect information to improve your experience.

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