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Bird Detection, Monitoring, and Deterrence System Solution
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Portable Green Laser Bird-Repellent System Solution
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Solution for Road Vehicle Overtemperature Warning System
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SETTALL Low-Altitude Defense System Solution
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Touchscreen Electronic Sandbox Solution
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Ballistic tracking radar system solution
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Multi-Functional Rapid Screening and Elimination Device Solution for Poisoned Individuals
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Handheld Integrated Gas and Nuclear Radiation Detection Solution
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Nuclear Radiation Imaging Solutions
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Mountain Conservation and Monitoring System Solution
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Super Video Investigation Individual Soldier System Solution
Solution
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Technical Support
Service Commitment
The packaging of Soske Technology’s optoelectronic equipment includes a warranty card. This card confirms that the Soske product you purchased is free from defects and fully functional. It guarantees repair of manufacturer defects during the warranty period, provided the product has been used in accordance with the user manual. The manufacturer warrants that its products will be free from material and workmanship defects for three years from the date of initial purchase; if no receipt is available to verify the purchase, the warranty period is three years from the date of manufacture. To prevent any issues, we recommend that you familiarize yourself with the device’s user manual.
Warranty Coverage
The warranty does not cover any external damage to the equipment, housing, or moving adjustable components (such as smooth or rough motion). The manufacturer reserves the right to void the warranty in the following circumstances:
If the device has been modified or tampered with,
If the device has been dropped or shows signs of mechanical or chemical damage,
If the device has been tampered with due to unauthorized repairs,
If the equipment is damaged due to fire or a natural disaster,
If the device is damaged due to liquid or other substances entering it,
If the device’s serial number has been modified, erased, deleted, or rendered illegible, or if it has been removed by software (in the case of devices with a unique serial number).
Activate Warranty Repair Service
To activate warranty repair services, please contact the dealer from whom you purchased the equipment or the national distributor in your country/region.
Any product returned under warranty must be packaged in a sturdy external shipping carton to prevent damage during transit. In addition, the following items must be included:
A letter that provides a detailed explanation of the issue and identifies the errors.
A copy of the original receipt showing the date and place of purchase of the product.
Return shipping information, including the return address and contact person.
Warranty card filled out by the seller.
If you have any questions about our services, please contact our Service Center by email at sale@settall.com.
Additional Information
The company provides a two-year warranty period for product repairs from the date of sale; if the date of sale cannot be determined, the warranty period shall be two years from the date of manufacture. During this period, the manufacturer will provide both warranty and non-warranty services for your product.
Rechargeable batteries/devices (including those contained in the packaging) are covered by a one-year warranty.
Contact Us
If you have any further questions or require assistance, please feel free to contact our support team at sale@settall.com.
Contact
EMAIL:Guojin@settall.com
8th Floor, Building 14, Zone 7, Headquarters Base, West Outer Ring Road, Fengtai District, Beijing
