Beijing Soske Technology Development Co., Ltd. 北京索斯克科技开发有限公司

Search

Frequently Asked Questions (FAQ)

Quickly resolve common usage and troubleshooting issues for you?

What should I do if the app displays “Device not connected” or “Connection failed”?

Please check the following:
1. Is the smartphone already connected to the device’s WiFi?
2. Is the app the latest version?
3. Are multiple phones connected to the device simultaneously?
4. Whether a VPN or proxy is enabled on the mobile device.
We recommend disabling the VPN, reconnecting your device to Wi-Fi, and then opening the app.

Pre

What should I do if the connection is successful but there’s no video on the app?

What should I do if the device cannot connect to the app?

Next

Previous Page

What should I do if the connection is successful but there’s no video on the app?

Next page

What should I do if the device cannot connect to the app?

Beijing Soske Technology Development Co., Ltd.

COOKIES

Our website uses cookies and similar technologies to personalize the advertising shown to you and to help you get the best experience on our website. For more information, see our Privacy & Cookie Policy

COOKIES

Our website uses cookies and similar technologies to personalize the advertising shown to you and to help you get the best experience on our website. For more information, see our Privacy & Cookie Policy

These cookies are necessary for basic functions such as payment. Standard cookies cannot be turned off and do not store any of your information.

These cookies collect information, such as how many people are using our site or which pages are popular, to help us improve the customer experience. Turning these cookies off will mean we can't collect information to improve your experience.

These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

These cookies help us understand what you are interested in so that we can show you relevant advertising on other websites. Turning these cookies off will mean we are unable to show you any personalized advertising.

Contact

Tel:86 010-63256377/86 010-63256399

EMAIL:Guojin@settall.com

8th Floor, Building 14, Zone 7, Headquarters Base, West Outer Ring Road, Fengtai District, Beijing

WIRE
PAYPAL

COOKIES

Our website uses cookies and similar technologies to personalize the advertising shown to you and to help you get the best experience on our website. For more information, see our Privacy & Cookie Policy

COOKIES

Our website uses cookies and similar technologies to personalize the advertising shown to you and to help you get the best experience on our website. For more information, see our Privacy & Cookie Policy

These cookies are necessary for basic functions such as payment. Standard cookies cannot be turned off and do not store any of your information.

These cookies collect information, such as how many people are using our site or which pages are popular, to help us improve the customer experience. Turning these cookies off will mean we can't collect information to improve your experience.

These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

These cookies help us understand what you are interested in so that we can show you relevant advertising on other websites. Turning these cookies off will mean we are unable to show you any personalized advertising.

Business License