Frequently Asked Questions (FAQ)

Quickly resolve common usage and troubleshooting issues for you?

Is it normal to have a lot of noise in the image when using it at night?


In low-light conditions, the device may exhibit a certain level of noise, which is normal.
Recommendation:
• Use the device’s built-in infrared fill light feature
• Avoid use in completely dark environments.
• Adjust the brightness or gain settings