Frequently Asked Questions (FAQ)

Quickly resolve common usage and troubleshooting issues for you?

What should I do if the image is blurry or cannot be focused?


If the device display is blurry, please follow these steps to troubleshoot:
1. Rotate the lens focus ring to refocus.
2. Adjust the eyepiece diopter adjustment ring to accommodate different visual acuities.
3. Ensure the lens surface is free of dust and smudges.
4. Confirm that the observation distance is within the device’s focus range.
If you are still unable to achieve focus, please contact technical support for inspection.